Refunds.
Reviewed by a person.
How to ask for a refund on your credit, and what happens after you ask.
EMAIL SUPPORT · ORDER REFERENCE · ORIGINAL PAYMENT
REFUNDS
BEEFAPIREFUND PATH
How it works
Email support from your account email and include the order reference shown in Billing. A person reviews the request against the original payment.
01Send your order referenceFROM BILLING
02Review against the original paymentMANUAL
03The decision arrives by emailSUPPORT
No automatic outcomeEACH CASE IS REVIEWED
Approval, amount, and method depend on the original payment and the usage already charged to your account. The reply explains the decision.
START A REFUND REQUESTEmail support